Terms and conditions | ATM Domotic srl by Tuttoled

Right of withdrawal for the Products of this domain of ATM Domotic srl

The customer has the right to withdraw from any order concerning ATM Domotic srl Products without providing any reason and with any declaration, provided that it is explicit, delivered to ATM Domotic srl. The right of withdrawal is, however, excluded in relation to sealed ATM Domotic srl Products which do not are suitable for being returned for hygienic reasons or related to health protection and which have been opened after delivery, such as, but not limited to, cosmetic products for body care and beauty. If the customer intends to return the purchased products, he can use the return label received with the order or can print a new one via his personal page accessible from the ATM Domotic srl website. If the customer does not have access to a printer, if they are having problems downloading the return label or if they need a new label, they can contact Customer Service (see the contact details indicated at the bottom of the page) and request one . Please always use the return label provided by ATM Domotic srl in order to avoid unnecessary additional costs.

Information regarding the right of withdrawal (pursuant to art. 49, paragraph 1, letter (h) of Legislative Decree no. 206/2005 “Consumer Code”)

The customer has the right to withdraw from the contract, without giving reasons, within 14 days. The withdrawal period expires after 14 days starting from the day on which the customer or a third party, other than the carrier and designated by the customer, acquires physical possession of the last good ordered. In the event of a contract relating to multiple goods ordered from ATM Domotic srl), Via Croce Rossa,45 80047 San Giuseppe Ves. (NA) - Tel +39 081 18748372, or write to us using the form under "Contact us") of the decision to withdraw from this contract through any explicit declaration to this effect (for example, with a letter sent by post, fax or e-mail -mail). To this end it is possible, but not mandatory, to use the standard withdrawal form downloadable here or use the standard text indicated in point 6.3. If the customer decides not to use the attached standard withdrawal form, he must submit any other explicit declaration of his decision to withdraw from the contract. It is also possible to complete and send the standard withdrawal form electronically or any other explicit declaration to this effect via the ATM Domotic srl website. In this case, ATM Domotic srl will promptly send a confirmation of receipt of the withdrawal on a durable medium ( for example via e-mail). The deadline set for withdrawal is considered respected if the customer sends his declaration before the expiry of the 14-day period starting from the day on which the customer or a third party, other than the carrier and designated by the customer, acquires possession physical of the last good ordered. In the case of a contract relating to multiple goods ordered by the customer in a single order and delivered separately, the 14-day period starts from the day on which the customer or a third party, other than the carrier designated by the latter, acquires physical possession of the goods. last good.

Effects of withdrawal

Following withdrawal from this contract, ATM Domotic srl will refund all payments made by the buyer, including delivery costs (with the exception of any additional costs resulting from the choice of a type of delivery other than the standard one offered by ATM Domotic srl) , without undue delay and in any case no later than 14 days from the day on which ATM Domotic srl is informed by the customer of the decision to exercise the right of withdrawal. These refunds will be made using the same payment instrument used by the customer during the purchase, unless otherwise agreed. In any case, the customer will not incur any costs as a consequence of this reimbursement. The refund may be suspended until ATM Domotic srl receives the returned products or until the customer demonstrates that such goods have been shipped, if earlier. The customer is required to return or deliver the products without undue delay and in any case within 14 days from the day on which he communicated his intention to withdraw from the purchase contract. The Products must be returned - correctly packaged in their original packaging, not ruined, damaged or dirty and equipped with all accessories, instructions for use and documentation. In the event of loss of the original packaging, the Customer must, at his own expense, replace it in order to be able to return the ATM Domotic srl Products; - equipped with the transport document (present in the original packaging), in order to allowto ATM Domotic srl to identify the customer (Order number, name, surname and address); - without obvious signs of use, other than those compatible with carrying out a normal test of the article (they must not show traces of prolonged use or in any case exceeding the time necessary for a test and must not be in such a state as not to allow resale). If the returned product does not comply with the provisions of the previous paragraph, or if the exception to the right of withdrawal indicated in paragraph 6 applies in relation to sealed products, the withdrawal will not be effective. The costs of returning the goods are borne by ATM Domotic srl provided that the customer uses the return documents provided by ATM Domotic srl and sends the goods from the country in which the delivery took place. Otherwise, the costs of the return will be borne by the customer. The customer is responsible for any decrease in the value of the goods resulting from handling of the goods other than that necessary to establish the nature, characteristics and functioning of the products themselves.

Standard withdrawal form

The customer who intends to withdraw from the contract using the standard withdrawal form downloadable here is asked to fill it in and send it to: ATM Domotic srl, Via Croce Rossa,45 80047 San Giuseppe Ves. (NA) - Tel +39 081 18748372, without prejudice to the possibility for the customer to exercise the right of withdrawal by communicating to ATM Domotic srl any other explicit declaration of his decision to withdraw from the contract, alternatively to using the standard form above indicated the customer can use the following standard text

I/we (*) hereby notify the withdrawal from my/our (*) contract concluded for the purchase of the following goods/services (*)

- ordered on (*) / received on (*)

- name of the buyer(s)

- address of the buyer(s)

- date

- Order number

ATM Domotic srl - Via Croce Rossa,45 80047 San Giuseppe Ves. (NA) - Tel +39 3421877968

Right of withdrawal for ATM Domotic srl Partner Products

The buyer has the right to withdraw from any order regarding the Products of ATM Domotic srl Partners. The right of withdrawal is, however, excluded in relation to sealed ATM Domotic srl Partner Products which do not lend themselves to being returned for hygienic reasons or related to health protection and which have been opened after delivery, such as, by way of example, cosmetic products for the care and beauty of the body. If the customer decides to return the products purchased, he can use the return label received with the order. If the customer needs a new return label, he can contact Customer Service (see the contact details at the bottom of the page) and request one. Please always use the return label provided by ATM Domotic srl for the return in order to avoid unnecessary additional costs.

Information regarding the right of withdrawal (ex art. 49, paragraph 1, letter (h) of the Consumer Code)

The customer has the right to withdraw from the contract, without giving reasons, within 14 days. The withdrawal period expires after 14 days starting from the day on which the customer or a third party, other than the carrier and designated by the customer, acquires physical possession of the last good ordered. In the case of a contract relating to multiple goods ordered by the customer in a single order and delivered separately, the 14-day period starts from the day on which the customer or a third party, other than the carrier designated by the latter, acquires physical possession of the goods. last good To exercise the right of withdrawal, it is necessary to inform ATM Domotic srl (ATM Domotic srl, Via Croce Rossa,45 80047 San Giuseppe Ves. (NA) - Tel +39 081 18748372, or form under "Contact us" of the decision to withdraw from this contract by means of an explicit declaration to this effect (for example, with a letter sent by post, fax or e-mail). To this end it is possible, but not obligatory, to use the standard withdrawal form downloadable here or use the standard text indicated in point 7.3. Where the customer decides not to use the standard withdrawal form, he may submit any other explicit declaration of his decision to withdraw from the contract. The deadline set for withdrawal is considered respected if the customer transmits his declaration before the expiry of the 14-day period starting from the day on which the customer or a third party, other than the carrier and designated by the customer, acquires physical possession of the last good ordered. In the case of a contract relating to multiple goods ordered by the customer in a single order and delivered separately, the 14-day period starts from the day on which the customer or a third party, other than the carrier designated by the latter, acquires physical possession of the goods.

last good.

Effects of withdrawal

Following withdrawal from this contract, ATM Domotic srl will reimburse all payments made by the buyer, including delivery costs (with the exception of any additional costs resulting from the choice of a type of delivery other than the standard one offered by ATM Domotic srl l ), without undue delay and in any case no later than 14 days from the day on which ATM Domotic srl is informed by the customer of the decision to exercise the right of withdrawal. These refunds will be made using the same payment instrument used by the customer during the purchase, unless otherwise agreed. In any case, the customer will not incur any costs as a consequence of this reimbursement. The refund may be suspended until ATM Domotic srl receives the products or until the customer demonstrates that the goods have been shipped, if earlier.

The customer is required to return or deliver the products without undue delay and in any case within 14 days from the day on which he communicated his intention to withdraw from the purchase contract.

The Products must be returned

- correctly packaged in their original packaging, not ruined, damaged or dirty) and equipped with all accessories, instructions for use and documentation. In the event of loss of the original packaging, the Customer must, at his own expense, replace it in order to be able to return the ATM Domotic srl Products;

- equipped with the transport document (present in the original packaging), so as to allow ATM Domotic srl to identify the customer (Order number, name, surname and address);

- without obvious signs of use, other than those compatible with carrying out a normal test of the article (they must not show traces of prolonged use or in any case exceeding the time necessary for a test and must not be in such a state as not to allow resale).

The costs of returning the goods are borne by ATM Domoticsrl provided that the customer uses the return documents provided by ATM Domotic srl and sends the goods from the country in which the delivery took place. Otherwise, the costs of the return will be borne by the customer. The customer is responsible for any decrease in the value of the goods resulting from handling of the goods other than that necessary to establish the nature, characteristics and functioning of the products themselves.

Standard withdrawal form

The customer who intends to withdraw from the contract using the standard withdrawal form downloadable here is asked to complete it and this form and send it to:

ATM Domotic srl, Via Croce Rossa,45 80047 San Giuseppe Ves. (NA) - Tel +39 0813389030, or on the form of this website under "contact us" Without prejudice to the possibility for the customer to exercise the right of withdrawal by communicating to ATM Domotic srl any other explicit declaration of his decision to withdraw from the contract , alternatively to using the standard form indicated above, the customer can use the following standard text.